EP060 – MSP Success Stories – The LMS Group with Luke Mead & Ian Luckett

EP060 - MSP Success Stories - The LMS Group with Luke Mead & Ian Luckett

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Welcome to a special episode of the IT Experts Podcast – MSP Success Stories series, where we talk and listen to successful MSP business owners as they share with us how they started, how they get to where they are now, and the lessons they learned through their journeys. 

In today’s episode, we are joined by Luke Mead from the LMS Group, a multi-7 figure MSP — which started at the age of 15, while working at a part-time job cleaning gravy pans one fateful Wednesday in a local restaurant.  

Luke started the business so young at his parents’ dining room and still needed to be driven to his clients’ offices. He registered his Ltd company back in 2010 at 19 years old, with their first official office right above a kitchen restaurant. 

Today, LMS Group is a multi-awarded and accredited MSP business with a team of expert IT consultants and support technicians who help businesses, regardless of industry, with their IT needs. 

We also talked about how in the early days Luke took a leap of faith and decided to work on scaling the business which includes hiring a new team member and getting a loan. 

Luke shared how having systems and processes in place even in the company’s early days, at the FOUNDATION level, have helped him scale the business.  

We also talked about how important it is to take care of your employees — Luke even has an in-house pub in the office now! 

I hope that you enjoy this premiere episode of the MSP Success stories and that you’ve picked some tips that you can apply in your own MSP business.  

You can reach out to Luke Mead on his LinkedIn at https://www.linkedin.com/in/lukemead/ 

You can also visit the LMS Group website here – https://lms.group/ 

You can access all the other IT Experts Podcasts here –  https://innovatetosuccess.com/podcast/   

If you’re looking to scale your IT & MSP business and you don’t know where to start, just navigate and explore here on our website www.innovatetosuccess.com where we’ve got a whole load of tips, tricks, strategies, and community to help you grow and scale your IT and your MSP business.  

I also invite you to come and take the IT experts test and we can help you to work out what to focus on right now to get you the quickest results in your business. You can take the test here – https://bit.ly/ITEtest  

If we’re not connected already, let’s connect on LinkedIn, YouTube, and over here at our website, innovatetosuccess.com  

Alternatively, you can drop me an email at info@innovatetosuccess.com  

Until the next MSP Success Stories episode, you look after yourself and I’ll catch up with you soon! 

For your best listening experience and to be kept up to date with new episodes then please subscribe to your chosen channel through the links below

Company Details

Innovate To Success Limited

The Putteridgebury Suite

Jansel House

648 Hitchin Road,

Luton, Beds


Tel: 01582 227 950

Reg No: 10218252

Innovate to Success

IT Experts from Ian Luckett is designed specifically for IT & MSP Business Owners who want to build a profitable tech business.

© Innovate to Success 2016-2020

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