If you don’t know where your next client is coming from then you are in trouble. As a Technical Support Consultant, regular income from your clients is your life blood. Providing state of the art, reliable help-desk will help your client buy more from you. However, get it wrong and that’s another story. In the Business Development section from IT Experts, we look closely how to scale your IT / MSP Consulting Business through your clients eyes.
These are designed specifically to give you short, sharp and effective tips and tricks from the relevant section of the Drive For Business Model to help you and your business out.
By serving EVERYONE you will end up serving NO ONE… The question “How do I find my Niche?” is probably one of the most frequently asked questions that I ever get.
Most IT & Tech Business owners focus on their technical brilliance and expertise and what THEY are good at rather than thinking about why people really buy from them.
As soon as you recognise that most of your clients don’t really care about the technology you use to support them then your marketing message will start to resonate better and your sales performance will increase.
If we combine you knowing your customer avatar better with carefully selecting a target Niche market, then you will be well on the way to sustainably scaling your business.
But HOW do you do it and where do you get started?
In this video, I explain what Niching is and the straightforward process that you need to go through to select the correct target market for your IT & Tech Business.
This Business Growth #tuesdaytip is all about “How to Use Bacon to Grow Your Business”.
Yes, that’s right, today we are talking about bacon — specifically how McDonald’s is using it as a marketing tool.
As a business, you need to occasionally take bold steps to get your message across your clients, prospects, and competitors. You have to constantly find ways how to innovate and use your resources in ways that no one has tried. So our question today is, what is your bacon, and how do you sell it?
This IT/MSP Business Growth #tuesdaytip is all about “Your Marketing Plan“.
Your business success can only be achieved by a combination of things: knowing what you sell, knowing who you sell to, knowing how you sell your product and/or service.
Your marketing plan can also make or break your business, hence this video came to life just to help remind you that often we focus too much on US and our products rather than finding out about our markets and the importance of having a marketing plan.
So check this video out and see if it resonates with you!
This IT/MSP Business Growth #tuesdaytip is all about “Knowing Your Customer Journey“.
Time and again, I remind my clients that they must get to know their target client really well.
To get ahead of your competition, you need to know the answers to these questions: Who is your ideal client? Where does he/she lives? How much does he/she spend What are his/her problems? How can you help them?
having a deeper understanding of your target market, means that you can fully resonate and quickly build rapport with them through your messaging.
Then, once you know the best way to communicate with them then the next step is by understanding and having a clear customer journey goes.
This #tuesdaytip is all about “Identifying Your Customer Avatar.”
Time and again I encounter business owners who have one common problem, “LEADS”.
Most people think this has a very complex solution, BUT that is not the case!
Let me ask you, Who is your ideal customer? What does your customer avatar looks like? How much do you know about your avatar? Do you know your avatar’s problems?
Knowing who your customer is already half-solving the problem, that I can assure you!
This #tuesdaytip is all about “Your USP”.
Competition is hard these days, there is no getting away from that fact!
That’s why you need to clearly understand your own business and what makes you different from others.
This week’s tip is all about your USP, your Unique Selling Proposition — and how important it is that you have established what sets you apart from your competition, what your edge is?.
This Business Growth #tuesdaytip is all about “Tracking your Sales Pipeline”.
The question this week is how do you track your sales pipeline, it doesn’t need to be as complicated as some would make out, but if you don’t focus on revenue generating tasks then guess what? You will miss out!
By setting regular short, medium and long term financial goals means that you have a plan and that plan will get cash in and will also help you focus your weekly activities around just that!
This 2 minute #tuesdaytip has the ability to increase your bottom line! – Remember that Business is not about YOU it’s about YOUR Client !
So many times I see businesses trying to deliver their solutions to a client without really understanding what’s the ultimate Outcomes are from the client themselves.
Providing an Expert solution is not at all about YOU, it’s about what problem you are fixing for your client – you know, what they really want.
Truly understanding your client, their business and their needs means that you can deliver not only a fantastic service as a one off and by taking time out to learn more about their business means that they are more likely to use you again in the future.